{"id":10057,"date":"2025-12-25T14:48:37","date_gmt":"2025-12-25T07:48:37","guid":{"rendered":"https:\/\/interdata.vn\/blog\/?p=10057"},"modified":"2025-12-25T15:02:32","modified_gmt":"2025-12-25T08:02:32","slug":"hubspot-la-gi","status":"publish","type":"post","link":"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/","title":{"rendered":"Hubspot CRM l\u00e0 g\u00ec? T\u00ednh n\u0103ng, L\u1ee3i \u00edch, Ai n\u00ean d\u00f9ng &#038; C\u00e1ch s\u1eed d\u1ee5ng"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed8I DUNG<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Hubspot-la-gi\" >Hubspot l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Tai-sao-doanh-nghiep-Viet-nen-su-dung-HubSpot-CRM\" >T\u1ea1i sao doanh nghi\u1ec7p Vi\u1ec7t n\u00ean s\u1eed d\u1ee5ng HubSpot CRM?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Du-lieu-tap-trung-noi-khong-voi-Excel-roi-rac\" >D\u1eef li\u1ec7u t\u1eadp trung, n\u00f3i kh\u00f4ng v\u1edbi Excel r\u1eddi r\u1ea1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Gan-ket-Sales-va-Marketing-Smarketing\" >G\u1eafn k\u1ebft Sales v\u00e0 Marketing (Smarketing)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Tu-dong-hoa-quy-trinh-Automation\" >T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh (Automation)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Giao-dien-than-thien\" >Giao di\u1ec7n th\u00e2n thi\u1ec7n<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Cac-tinh-nang-chinh-cua-HubSpot-CRM\" >C\u00e1c t\u00ednh n\u0103ng ch\u00ednh c\u1ee7a HubSpot CRM<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Quan-ly-lien-he-du-lieu-khach-hang\" >Qu\u1ea3n l\u00fd li\u00ean h\u1ec7 &amp; d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Quan-ly-pipeline-co-hoi-ban-hang\" >Qu\u1ea3n l\u00fd pipeline &amp; c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Theo-doi-email-cuoc-goi-lich-su-tuong-tac\" >Theo d\u00f5i email, cu\u1ed9c g\u1ecdi &amp; l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Bao-cao-dashboard-truc-quan\" >B\u00e1o c\u00e1o &amp; dashboard tr\u1ef1c quan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Tich-hop-voi-cac-cong-cu-khac\" >T\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Cac-dich-vu-Hubspot-cung-cap\" >C\u00e1c d\u1ecbch v\u1ee5 Hubspot cung c\u1ea5p<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-CRM\" >HubSpot CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-Marketing-Hub\" >HubSpot Marketing Hub<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-Sales-Hub\" >HubSpot Sales Hub<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Service-Hub\" >Service Hub<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#CMS-Hub\" >CMS Hub<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Operation-Hub\" >Operation Hub<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-CRM-mien-phi-co-gi-Co-gioi-han-khong\" >HubSpot CRM mi\u1ec5n ph\u00ed c\u00f3 g\u00ec? C\u00f3 gi\u1edbi h\u1ea1n kh\u00f4ng?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-CRM-mien-phi-co-nhung-gi\" >HubSpot CRM mi\u1ec5n ph\u00ed c\u00f3 nh\u1eefng g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Cac-goi-HubSpot-CRM-tra-phi-va-muc-gia-tham-khao\" >C\u00e1c g\u00f3i HubSpot CRM tr\u1ea3 ph\u00ed v\u00e0 m\u1ee9c gi\u00e1 tham kh\u1ea3o<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Uu-diem-cua-HubSpot-CRM\" >\u01afu \u0111i\u1ec3m c\u1ee7a HubSpot CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Nhuoc-diem-cua-HubSpot-CRM\" >Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a HubSpot CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-CRM-phu-hop-voi-doi-tuong-nao\" >HubSpot CRM ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng n\u00e0o?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#So-sanh-HubSpot-voi-cac-phan-mem-CRM-khac\" >So s\u00e1nh HubSpot v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m CRM kh\u00e1c<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-vs-Salesforce\" >HubSpot vs. Salesforce<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#HubSpot-vs-CRM-noi-dia-Bitrix24Getfly\" >HubSpot vs. CRM n\u1ed9i \u0111\u1ecba (Bitrix24\/Getfly)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Cach-su-dung-HubSpot-CRM-cho-nguoi-moi-bat-dau\" >C\u00e1ch s\u1eed d\u1ee5ng HubSpot CRM cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Buoc-1-Tao-tai-khoan-HubSpot-CRM\" >B\u01b0\u1edbc 1: T\u1ea1o t\u00e0i kho\u1ea3n HubSpot CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Buoc-2-Thiet-lap-va-cau-hinh-ban-dau\" >B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp v\u00e0 c\u1ea5u h\u00ecnh ban \u0111\u1ea7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Buoc-3-Quan-ly-khach-hang-va-co-hoi-ban-hang\" >B\u01b0\u1edbc 3: Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Buoc-4-Thiet-lap-bao-cao-va-theo-doi-hieu-qua\" >B\u01b0\u1edbc 4: Thi\u1ebft l\u1eadp b\u00e1o c\u00e1o v\u00e0 theo d\u00f5i hi\u1ec7u qu\u1ea3<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/#Ket-luan\" >K\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<p>D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n \u0111ang n\u1eb1m \u1edf \u0111\u00e2u? Tr\u00ean file Excel r\u1eddi r\u1ea1c, s\u1ed5 tay c\u1ee7a nh\u00e2n vi\u00ean Sale hay tin nh\u1eafn Zalo c\u00e1 nh\u00e2n? \u0110\u00e2y c\u0169ng l\u00e0 l\u00fd do nhi\u1ec1u doanh nghi\u1ec7p b\u1eaft \u0111\u1ea7u t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p CRM hi\u1ec7n \u0111\u1ea1i v\u00e0 HubSpot CRM l\u00e0 c\u00e1i t\u00ean \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn r\u1ea5t nhi\u1ec1u.<\/p>\n<p>V\u1eady <a href=\"https:\/\/interdata.vn\/blog\/hubspot-la-gi\/\"><strong>HubSpot CRM l\u00e0 g\u00ec<\/strong><\/a>, ph\u1ea7n m\u1ec1m n\u00e0y mang l\u1ea1i gi\u00e1 tr\u1ecb g\u00ec cho ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng \u2013 marketing v\u00e0 li\u1ec7u c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p Vi\u1ec7t? Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd c\u00f9ng t\u00ecm hi\u1ec3u to\u00e0n di\u1ec7n v\u1ec1 ph\u1ea7n m\u1ec1m HubSpot, t\u1eeb kh\u00e1i ni\u1ec7m, t\u00ednh n\u0103ng \u0111\u1ebfn \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng n\u00ean s\u1eed d\u1ee5ng. \u0110\u1ecdc ngay!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Hubspot-la-gi\"><\/span>Hubspot l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<article>HubSpot CRM l\u00e0 <strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (Customer Relationship Management)<\/strong> d\u1ef1a tr\u00ean c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y (Cloud-based) do HubSpot ph\u00e1t tri\u1ec3n, gi\u00fap doanh nghi\u1ec7p <strong>l\u01b0u tr\u1eef, qu\u1ea3n l\u00fd v\u00e0 theo d\u00f5i to\u00e0n b\u1ed9 th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/strong> trong su\u1ed1t h\u00e0nh tr\u00ecnh t\u1eeb khi c\u00f2n l\u00e0 lead \u0111\u1ebfn khi tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng trung th\u00e0nh.Kh\u00e1c v\u1edbi c\u00e1ch qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng b\u1eb1ng Excel hay ghi ch\u00fa r\u1eddi r\u1ea1c, HubSpot CRM cho ph\u00e9p:<\/p>\n<ul>\n<li>T\u1eadp trung d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u1ec1 <strong>m\u1ed9t h\u1ec7 th\u1ed1ng duy nh\u1ea5t<\/strong><\/li>\n<li>Theo d\u00f5i <strong>l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c<\/strong> (email, cu\u1ed9c g\u1ecdi, meeting, form, website)<\/li>\n<li>Qu\u1ea3n l\u00fd <strong>pipeline b\u00e1n h\u00e0ng<\/strong> tr\u1ef1c quan<\/li>\n<li>H\u1ed7 tr\u1ee3 \u0111\u1ed9i ng\u0169 <strong>Sales \u2013 Marketing \u2013 CS<\/strong> l\u00e0m vi\u1ec7c \u0111\u1ed3ng b\u1ed9<\/li>\n<\/ul>\n<figure id=\"attachment_37163\" aria-describedby=\"caption-attachment-37163\" style=\"width: 720px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-37163\" src=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/HubSpot-CRM-la-gi.webp\" alt=\"HubSpot CRM l\u00e0 g\u00ec?\" width=\"720\" height=\"396\" title=\"\" srcset=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/HubSpot-CRM-la-gi.webp 720w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/HubSpot-CRM-la-gi-300x165.webp 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><figcaption id=\"caption-attachment-37163\" class=\"wp-caption-text\">HubSpot CRM l\u00e0 g\u00ec?<\/figcaption><\/figure>\n<p>\u0110i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a HubSpot CRM l\u00e0 <strong>c\u00f3 phi\u00ean b\u1ea3n mi\u1ec5n ph\u00ed<\/strong>, giao di\u1ec7n d\u1ec5 d\u00f9ng, tri\u1ec3n khai nhanh v\u00e0 n\u1eb1m trong <strong>h\u1ec7 sinh th\u00e1i HubSpot<\/strong> (Marketing Hub, Sales Hub, Service Hub). Nh\u1edd \u0111\u00f3, doanh nghi\u1ec7p nh\u1ecf v\u00e0 v\u1eeba c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng b\u00e0i b\u1ea3n <strong>m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 chi ph\u00ed ban \u0111\u1ea7u l\u1edbn<\/strong>.<\/p>\n<p>N\u00f3i ng\u1eafn g\u1ecdn: HubSpot CRM l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap doanh nghi\u1ec7p kh\u00f4ng b\u1ecf s\u00f3t kh\u00e1ch h\u00e0ng, ki\u1ec3m so\u00e1t quy tr\u00ecnh b\u00e1n h\u00e0ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch h\u1ec7 th\u1ed1ng.<\/p>\n<\/article>\n<h2><span class=\"ez-toc-section\" id=\"Tai-sao-doanh-nghiep-Viet-nen-su-dung-HubSpot-CRM\"><\/span>T\u1ea1i sao doanh nghi\u1ec7p Vi\u1ec7t n\u00ean s\u1eed d\u1ee5ng HubSpot CRM?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam c\u00f3 \u0111\u1eb7c th\u00f9 ri\u00eang v\u1edbi s\u1ef1 chi\u1ebfm \u01b0u th\u1ebf c\u1ee7a c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf (SME). D\u1ef1a tr\u00ean nghi\u00ean c\u1ee9u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u00fd do c\u1ed1t l\u00f5i gi\u1ea3i th\u00edch v\u00ec sao b\u1ea1n n\u00ean c\u00e2n nh\u1eafc n\u1ec1n t\u1ea3ng n\u00e0y.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Du-lieu-tap-trung-noi-khong-voi-Excel-roi-rac\"><\/span>D\u1eef li\u1ec7u t\u1eadp trung, n\u00f3i kh\u00f4ng v\u1edbi Excel r\u1eddi r\u1ea1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>N\u1ed7i \u0111au l\u1edbn nh\u1ea5t c\u1ee7a c\u00e1c ch\u1ee7 doanh nghi\u1ec7p l\u00e0 khi nh\u00e2n vi\u00ean Sale ngh\u1ec9 vi\u1ec7c, h\u1ecd mang theo lu\u00f4n c\u1ea3 danh s\u00e1ch kh\u00e1ch h\u00e0ng. Ho\u1eb7c \u0111\u01a1n gi\u1ea3n l\u00e0 vi\u1ec7c t\u00ecm ki\u1ebfm l\u1ecbch s\u1eed giao d\u1ecbch c\u1ee7a m\u1ed9t kh\u00e1ch h\u00e0ng c\u0169 m\u1ea5t qu\u00e1 nhi\u1ec1u th\u1eddi gian. HubSpot CRM gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 v\u1ea5n \u0111\u1ec1 n\u00e0y.<\/p>\n<p>T\u1ea5t c\u1ea3 th\u00f4ng tin t\u1eeb t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, l\u1ecbch s\u1eed chat, c\u00e1c cu\u1ed9c g\u1ecdi, ghi ch\u00fa \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean m\u1ed9t h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng duy nh\u1ea5t. B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp d\u1eef li\u1ec7u n\u00e0y \u1edf b\u1ea5t c\u1ee9 \u0111\u00e2u, tr\u00ean m\u00e1y t\u00ednh hay \u0111i\u1ec7n tho\u1ea1i, mi\u1ec5n l\u00e0 c\u00f3 internet. Vi\u1ec7c qu\u1ea3n l\u00fd t\u1eadp trung gi\u00fap t\u00e0i s\u1ea3n d\u1eef li\u1ec7u c\u1ee7a c\u00f4ng ty \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt v\u00e0 k\u1ebf th\u1eeba d\u1ec5 d\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Gan-ket-Sales-va-Marketing-Smarketing\"><\/span>G\u1eafn k\u1ebft Sales v\u00e0 Marketing (Smarketing)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Thu\u1eadt ng\u1eef &#8220;Smarketing&#8221; l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa Sales v\u00e0 Marketing.<\/p>\n<p>Th\u1ef1c t\u1ebf t\u1ea1i nhi\u1ec1u c\u00f4ng ty, Marketing ph\u00e0n n\u00e0n r\u1eb1ng h\u1ecd mang v\u1ec1 nhi\u1ec1u Lead (kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng) nh\u01b0ng Sale kh\u00f4ng ch\u1ecbu g\u1ecdi. Ng\u01b0\u1ee3c l\u1ea1i, Sale ph\u1ea3n h\u1ed3i r\u1eb1ng Lead do Marketing mang v\u1ec1 to\u00e0n l\u00e0 &#8220;Lead r\u00e1c&#8221;, kh\u00f4ng c\u00f3 nhu c\u1ea7u.<\/p>\n<p>H\u1ec7 th\u1ed1ng cho ph\u00e9p c\u1ea3 hai b\u1ed9 ph\u1eadn c\u00f9ng nh\u00ecn v\u00e0o m\u1ed9t d\u1eef li\u1ec7u th\u1ef1c t\u1ebf, Marketing bi\u1ebft \u0111\u01b0\u1ee3c Lead n\u00e0o \u0111\u00e3 chuy\u1ec3n \u0111\u1ed5i th\u00e0nh \u0111\u01a1n h\u00e0ng, Sale bi\u1ebft \u0111\u01b0\u1ee3c Lead n\u00e0y \u0111\u00e3 \u0111\u1ecdc nh\u1eefng b\u00e0i vi\u1ebft n\u00e0o tr\u00ean Website tr\u01b0\u1edbc khi \u0111\u1ec3 l\u1ea1i th\u00f4ng tin. S\u1ef1 minh b\u1ea1ch n\u00e0y gi\u00fap hai b\u1ed9 ph\u1eadn ph\u1ed1i h\u1ee3p nh\u1ecbp nh\u00e0ng, t\u1ed1i \u01b0u h\u00f3a t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i.<\/p>\n<figure id=\"attachment_37164\" aria-describedby=\"caption-attachment-37164\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-37164\" src=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doanh-nghiep-Viet-nen-su-dung-HubSpot-CRM.jpg\" alt=\"Doanh nghi\u1ec7p Vi\u1ec7t n\u00ean s\u1eed d\u1ee5ng HubSpot CRM\" width=\"800\" height=\"500\" title=\"\" srcset=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doanh-nghiep-Viet-nen-su-dung-HubSpot-CRM.jpg 800w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doanh-nghiep-Viet-nen-su-dung-HubSpot-CRM-300x188.jpg 300w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doanh-nghiep-Viet-nen-su-dung-HubSpot-CRM-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-37164\" class=\"wp-caption-text\">Doanh nghi\u1ec7p Vi\u1ec7t n\u00ean s\u1eed d\u1ee5ng HubSpot CRM<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Tu-dong-hoa-quy-trinh-Automation\"><\/span>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh (Automation)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>L\u00e0m th\u1ee7 c\u00f4ng l\u00e0 k\u1ebb th\u00f9 c\u1ee7a n\u0103ng su\u1ea5t, v\u1edbi HubSpot, b\u1ea1n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp c\u00e1c quy tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a (Workflow) \u0111\u1ec3 gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c tay ch\u00e2n.<\/p>\n<p>V\u00ed d\u1ee5: Khi kh\u00e1ch h\u00e0ng \u0111i\u1ec1n form tr\u00ean website, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng g\u1eedi m\u1ed9t email c\u1ea3m \u01a1n. Hai ng\u00e0y sau, n\u1ebfu kh\u00e1ch h\u00e0ng m\u1edf email nh\u01b0ng ch\u01b0a mua h\u00e0ng, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng g\u1eedi th\u00eam m\u00e3 gi\u1ea3m gi\u00e1 ho\u1eb7c th\u00f4ng b\u00e1o cho nh\u00e2n vi\u00ean Sale ph\u1ee5 tr\u00e1ch g\u1ecdi \u0111i\u1ec7n ch\u0103m s\u00f3c. T\u1ef1 \u0111\u1ed9ng h\u00f3a gi\u00fap nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n d\u00e0nh th\u1eddi gian cho vi\u1ec7c t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng thay v\u00ec nh\u1eadp li\u1ec7u.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Giao-dien-than-thien\"><\/span>Giao di\u1ec7n th\u00e2n thi\u1ec7n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Nhi\u1ec1u ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p th\u1ea5t b\u1ea1i kh\u00f4ng ph\u1ea3i v\u00ec thi\u1ebfu t\u00ednh n\u0103ng, m\u00e0 v\u00ec qu\u00e1 kh\u00f3 d\u00f9ng, HubSpot \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 m\u1ed9t trong nh\u1eefng CRM c\u00f3 giao di\u1ec7n tr\u1ef1c quan v\u00e0 th\u00e2n thi\u1ec7n nh\u1ea5t th\u1ebf gi\u1edbi (User-friendly).<\/p>\n<p>C\u00e1c thao t\u00e1c ch\u1ee7 y\u1ebfu l\u00e0 k\u00e9o th\u1ea3 (Drag &amp; Drop), menu r\u00f5 r\u00e0ng, logic, ngay c\u1ea3 nh\u1eefng nh\u00e2n vi\u00ean kh\u00f4ng r\u00e0nh v\u1ec1 c\u00f4ng ngh\u1ec7 c\u0169ng c\u00f3 th\u1ec3 l\u00e0m quen v\u00e0 s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o ch\u1ec9 sau v\u00e0i ng\u00e0y \u0111\u00e0o t\u1ea1o. \u0110\u00e2y l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t gi\u00fap doanh nghi\u1ec7p Vi\u1ec7t d\u1ec5 d\u00e0ng tri\u1ec3n khai th\u00e0nh c\u00f4ng.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cac-tinh-nang-chinh-cua-HubSpot-CRM\"><\/span>C\u00e1c t\u00ednh n\u0103ng ch\u00ednh c\u1ee7a HubSpot CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0110\u1ec3 hi\u1ec3u s\u00e2u h\u01a1n v\u1ec1 ph\u1ea7n m\u1ec1m <strong>HubSpot CRM l\u00e0 g\u00ec<\/strong>, ch\u00fang ta c\u1ea7n \u0111i v\u00e0o chi ti\u1ebft c\u00e1c t\u00ednh n\u0103ng th\u1ef1c chi\u1ebfn m\u00e0 ng\u01b0\u1eddi d\u00f9ng thao t\u00e1c h\u00e0ng ng\u00e0y. InterData s\u1ebd li\u1ec7t k\u00ea nh\u1eefng t\u00ednh n\u0103ng quan tr\u1ecdng nh\u1ea5t m\u00e0 b\u1ea1n ch\u1eafc ch\u1eafn s\u1ebd d\u00f9ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Quan-ly-lien-he-du-lieu-khach-hang\"><\/span>Qu\u1ea3n l\u00fd li\u00ean h\u1ec7 &amp; d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>HubSpot cho ph\u00e9p l\u01b0u kh\u00f4ng gi\u1edbi h\u1ea1n contact, nh\u01b0ng s\u1ed1 l\u01b0\u1ee3ng marketing contact b\u1ecb gi\u1edbi h\u1ea1n theo g\u00f3i.<\/p>\n<p>H\u1ed3 s\u01a1 m\u1ed7i kh\u00e1ch h\u00e0ng s\u1ebd hi\u1ec3n th\u1ecb d\u00f2ng th\u1eddi gian (Timeline) chi ti\u1ebft. B\u1ea1n s\u1ebd bi\u1ebft ch\u00ednh x\u00e1c kh\u00e1ch h\u00e0ng n\u00e0y t\u01b0\u01a1ng t\u00e1c v\u1edbi doanh nghi\u1ec7p l\u1ea7n g\u1ea7n nh\u1ea5t l\u00e0 khi n\u00e0o, qua k\u00eanh n\u00e0o (Email, Facebook hay Zalo).<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Quan-ly-pipeline-co-hoi-ban-hang\"><\/span>Qu\u1ea3n l\u00fd pipeline &amp; c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Pipeline (Ph\u1ec5u b\u00e1n h\u00e0ng) gi\u00fap b\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 t\u00ecnh h\u00ecnh kinh doanh. B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o c\u00e1c c\u1ed9t tr\u1ea1ng th\u00e1i nh\u01b0: Kh\u00e1ch h\u00e0ng m\u1edbi -&gt; \u0110ang li\u00ean h\u1ec7 -&gt; \u0110\u00e3 g\u1eedi b\u00e1o gi\u00e1 -&gt; \u0110\u00e0m ph\u00e1n -&gt; Ch\u1ed1t \u0111\u01a1n\/Th\u1ea5t b\u1ea1i.<\/p>\n<p>Nh\u00e2n vi\u00ean Sale ch\u1ec9 c\u1ea7n k\u00e9o th\u1ea3 th\u1ebb t\u00ean kh\u00e1ch h\u00e0ng t\u1eeb c\u1ed9t n\u00e0y sang c\u1ed9t kh\u00e1c, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng t\u00ednh to\u00e1n t\u1ed5ng gi\u00e1 tr\u1ecb c\u00e1c \u0111\u01a1n h\u00e0ng \u0111ang n\u1eb1m trong t\u1eebng giai \u0111o\u1ea1n (Forecast).<\/p>\n<figure id=\"attachment_37165\" aria-describedby=\"caption-attachment-37165\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-37165\" src=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Tinh-nang-chinh-cua-HubSpot-CRM.jpg\" alt=\"T\u00ednh n\u0103ng ch\u00ednh c\u1ee7a HubSpot CRM\" width=\"800\" height=\"500\" title=\"\" srcset=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Tinh-nang-chinh-cua-HubSpot-CRM.jpg 800w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Tinh-nang-chinh-cua-HubSpot-CRM-300x188.jpg 300w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Tinh-nang-chinh-cua-HubSpot-CRM-768x480.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-37165\" class=\"wp-caption-text\">T\u00ednh n\u0103ng ch\u00ednh c\u1ee7a HubSpot CRM<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Theo-doi-email-cuoc-goi-lich-su-tuong-tac\"><\/span>Theo d\u00f5i email, cu\u1ed9c g\u1ecdi &amp; l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t t\u00ednh n\u0103ng c\u1ef1c k\u1ef3 &#8220;quy\u1ec1n l\u1ef1c&#8221; c\u1ee7a HubSpot l\u00e0 Email Tracking. Khi b\u1ea1n g\u1eedi email b\u00e1o gi\u00e1 cho kh\u00e1ch h\u00e0ng qua HubSpot (ho\u1eb7c t\u00edch h\u1ee3p v\u1edbi Gmail\/Outlook), h\u1ec7 th\u1ed1ng s\u1ebd th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c khi kh\u00e1ch h\u00e0ng m\u1edf email ho\u1eb7c click v\u00e0o \u0111\u01b0\u1eddng link trong email. \u0110i\u1ec1u n\u00e0y gi\u00fap nh\u00e2n vi\u00ean Sale n\u1eafm b\u1eaft \u0111\u00fang &#8220;\u0111i\u1ec3m r\u01a1i&#8221; t\u00e2m l\u00fd \u0111\u1ec3 nh\u1ea5c m\u00e1y g\u1ecdi cho kh\u00e1ch h\u00e0ng ngay l\u00fac h\u1ecd \u0111ang quan t\u00e2m nh\u1ea5t.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bao-cao-dashboard-truc-quan\"><\/span>B\u00e1o c\u00e1o &amp; dashboard tr\u1ef1c quan<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>B\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i m\u1ea5t c\u1ea3 ng\u00e0y cu\u1ed1i th\u00e1ng \u0111\u1ec3 t\u1ed5ng h\u1ee3p b\u00e1o c\u00e1o Excel n\u1eefa. HubSpot cung c\u1ea5p h\u1ec7 th\u1ed1ng Dashboard (B\u1ea3ng \u0111i\u1ec1u khi\u1ec3n) c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c (Real-time). Ch\u1ee7 doanh nghi\u1ec7p c\u00f3 th\u1ec3 xem ngay l\u1eadp t\u1ee9c doanh s\u1ed1 ng\u00e0y h\u00f4m nay, s\u1ed1 l\u01b0\u1ee3ng Lead m\u1edbi trong tu\u1ea7n, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean Sale th\u00f4ng qua c\u00e1c bi\u1ec3u \u0111\u1ed3 tr\u1ef1c quan.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tich-hop-voi-cac-cong-cu-khac\"><\/span>T\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>HubSpot s\u1edf h\u1eefu kho \u1ee9ng d\u1ee5ng kh\u1ed5ng l\u1ed3 (App Marketplace). B\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i HubSpot v\u1edbi Gmail, Outlook, Facebook Ads, Google Ads, WordPress v\u00e0 th\u1eadm ch\u00ed l\u00e0 Zalo (th\u00f4ng qua b\u00ean th\u1ee9 ba) \u0111\u1ec3 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u v\u1ec1 m\u1ed9t m\u1ed1i.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cac-dich-vu-Hubspot-cung-cap\"><\/span>C\u00e1c d\u1ecbch v\u1ee5 Hubspot cung c\u1ea5p<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Khi nh\u00ecn qua v\u1ec1 c\u00e1c l\u1ee3i \u00edch v\u00e0 t\u00ednh n\u0103ng m\u00e0 ph\u1ea7n m\u1ec1m HubSpot mang l\u1ea1i, kh\u00f4ng \u00edt ng\u01b0\u1eddi s\u1ebd t\u1ef1 h\u1ecfi v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 ch\u00ednh m\u00e0 HubSpot cung c\u1ea5p l\u00e0 g\u00ec.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"HubSpot-CRM\"><\/span>HubSpot CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110\u00e2y l\u00e0 d\u1ecbch v\u1ee5 c\u01a1 b\u1ea3n \u0111\u1ea7u ti\u00ean c\u1ee7a HubSpot &#8211; Qu\u1ea3n l\u00fd Quan h\u1ec7 Kh\u00e1ch h\u00e0ng. HubSpot CRM kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng, m\u00e0 c\u00f2n h\u1ed7 tr\u1ee3 b\u1ea1n trong vi\u1ec7c li\u00ean h\u1ec7 v\u00e0 theo d\u00f5i c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<p>C\u00e1c Marketer s\u1ebd s\u1eed d\u1ee5ng c\u00e1c k\u1ebft qu\u1ea3 t\u1eeb HubSpot \u0111\u1ec3 t\u1ed5 ch\u1ee9c v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng th\u00f4ng qua vi\u1ec7c hi\u1ec3u r\u00f5 v\u1ec1 persona v\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111au \u0111\u1ea7u c\u1ee7a h\u1ecd, sau \u0111\u00f3 \u00e1p d\u1ee5ng chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng ph\u00f9 h\u1ee3p.<\/p>\n<p>C\u00f4ng c\u1ee5 HubSpot <strong>cung c\u1ea5p mi\u1ec5n ph\u00ed cho c\u00e1c doanh nghi\u1ec7p v\u00e0 marketer<\/strong>, kh\u00f4ng h\u1ea1n ch\u1ebf th\u1eddi gian s\u1eed d\u1ee5ng, bao g\u1ed3m:<\/p>\n<ul>\n<li>M\u1ecdi ng\u01b0\u1eddi trong c\u00f4ng ty \u0111\u1ec1u c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch <strong>kh\u00f4ng gi\u1edbi h\u1ea1n<\/strong>, kh\u00f4ng ch\u1ec9 h\u1ea1n ch\u1ebf \u1edf m\u1ee9c \u0111\u1ed9 c\u1ee7a marketer.<\/li>\n<li>HubSpot cung c\u1ea5p kh\u1ea3 n\u0103ng l\u01b0u tr\u1eef mi\u1ec5n ph\u00ed v\u1edbi dung l\u01b0\u1ee3ng l\u00ean \u0111\u1ebfn 1 tri\u1ec7u li\u00ean h\u1ec7.<\/li>\n<li>C\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec1u \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 l\u01b0u tr\u1eef m\u00e0 kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n.<\/li>\n<li>HubSpot t\u00edch h\u1ee3p Gmail v\u00e0 Outlook \u0111\u1ec3 gi\u00fap cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng di\u1ec5n ra m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch, kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/li>\n<li>Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 l\u00ean l\u1ecbch cho Newsletter v\u00e0 chi\u1ebfn d\u1ecbch Email Marketing tr\u00ean trang web.<\/li>\n<\/ul>\n<p>Vi\u1ec7c qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. V\u00ec l\u00fd do n\u00e0y, HubSpot r\u1ea5t <strong>ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5 qu\u1ea3n tr\u1ecb quan h\u1ec7 kh\u00e1ch h\u00e0ng<\/strong>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"HubSpot-Marketing-Hub\"><\/span>HubSpot Marketing Hub<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>D\u1ecbch v\u1ee5 Marketing Hub c\u1ee7a HubSpot \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi CRM \u0111\u1ec3 gi\u00fap b\u1ea1n <strong>ti\u1ebfp c\u1eadn v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 ch\u1ea5t l\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong>. V\u1edbi c\u00f4ng c\u1ee5 n\u00e0y, doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra n\u1ed9i dung cho <strong>Blog, Email, m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 trang web,<\/strong> \u0111\u1ed3ng th\u1eddi th\u1ed1ng k\u00ea c\u00e1c s\u1ed1 li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng.<\/p>\n<p>C\u1ee5 th\u1ec3, c\u00e1c marketer c\u00f3 th\u1ec3 theo d\u00f5i s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng truy c\u1eadp v\u00e0o c\u00e1c trang web, x\u00e1c \u0111\u1ecbnh trang web n\u00e0o \u0111\u01b0\u1ee3c \u01b0a th\u00edch nh\u1ea5t, ghi nh\u1eadn th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng r\u1eddi kh\u1ecfi trang web hay \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a Landing Page.<\/p>\n<p>\u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p:<\/p>\n<ul>\n<li>T\u1ea1o ra Content ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 qu\u1ea3n l\u00fd blog m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/li>\n<li>Qu\u1ea3n l\u00fd v\u00e0 l\u00ean l\u1ecbch cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng.<\/li>\n<li>T\u1ea1o ra c\u00e1c l\u1eddi k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng h\u1ea5p d\u1eabn v\u00e0 cung c\u1ea5p th\u00f4ng tin v\u1ec1 kh\u00e1ch h\u00e0ng li\u00ean quan \u0111\u1ebfn b\u00e0i vi\u1ebft v\u00e0 trang web.<\/li>\n<li>T\u1ed1i \u01b0u h\u00f3a m\u1ecdi th\u1ee9 t\u1eeb email \u0111\u1ebfn blog v\u00e0 trang web tr\u00ean c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/li>\n<li>Nghi\u00ean c\u1ee9u v\u00e0 theo d\u00f5i hi\u1ec7u su\u1ea5t c\u1ee7a ng\u01b0\u1eddi mua m\u1ee5c ti\u00eau tr\u01b0\u1edbc \u0111\u00f3 \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb.<\/li>\n<li>Ti\u1ebfn h\u00e0nh c\u00e1c th\u1eed nghi\u1ec7m A\/B \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a trang web v\u00e0 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb d\u1ef1a tr\u00ean ph\u01b0\u01a1ng ph\u00e1p Inbound Marketing.<\/li>\n<\/ul>\n<p>D\u1ecbch v\u1ee5 n\u00e0y gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u1edf m\u1ee9c \u0111\u1ed9 cao nh\u1ea5t.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"HubSpot-Sales-Hub\"><\/span>HubSpot Sales Hub<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>B\u00ean c\u1ea1nh ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb, b\u00e1n h\u00e0ng c\u0169ng l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n kinh doanh. V\u1eady, Sale HubSpot l\u00e0 g\u00ec?<\/p>\n<p>Sale HubSpot l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u1eb1m <strong>h\u1ed7 tr\u1ee3 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng t\u0103ng c\u01b0\u1eddng n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng<\/strong>. \u0110i\u1ec1u n\u00e0y l\u00e0m n\u1ed5i b\u1eadt s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a HubSpot so v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c, v\u00ec r\u1ea5t \u00edt ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p d\u1ecbch v\u1ee5 n\u00e0y.<\/p>\n<p>Khi kh\u00e1ch h\u00e0ng m\u1edf Email ti\u1ebfp th\u1ecb, Sale HubSpot s\u1ebd ghi l\u1ea1i th\u00f4ng tin. D\u1ef1a tr\u00ean c\u00e1c d\u1eef li\u1ec7u, \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng tin v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. H\u1ecd c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c giao d\u1ecbch \u0111ang di\u1ec5n ra \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Service-Hub\"><\/span>Service Hub<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Service Hub l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 h\u1eefu \u00edch kh\u00f4ng ch\u1ec9 d\u00e0nh cho doanh nghi\u1ec7p m\u00e0 c\u00f2n cho kh\u00e1ch h\u00e0ng.<\/p>\n<p>T\u1eeb nh\u1eefng v\u1ea5n \u0111\u1ec1, kh\u00f3 kh\u0103n ho\u1eb7c th\u1eafc m\u1eafc m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang g\u1eb7p ph\u1ea3i, \u0111\u1ed9i ng\u0169 t\u01b0 v\u1ea5n s\u1ebd \u0111\u01b0a ra nh\u1eefng gi\u1ea3i ph\u00e1p h\u1ee3p l\u00fd \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u00e0 l\u00e0m h\u00e0i l\u00f2ng h\u1ecd. C\u00e1c b\u01b0\u1edbc c\u1ee5 th\u1ec3 cho quy tr\u00ecnh n\u00e0y bao g\u1ed3m:<\/p>\n<ul>\n<li>S\u1eed d\u1ee5ng Live Chat v\u00e0 Bots \u0111\u1ec3 tr\u00ecnh b\u00e0y v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch tr\u1ef1c ti\u1ebfp v\u00e0 thu\u1eadn ti\u1ec7n.<\/li>\n<li>Thi\u1ebft l\u1eadp c\u00e1c m\u1eabu Template cho Email v\u1edbi nhi\u1ec1u \u0111\u1ecbnh d\u1ea1ng kh\u00e1c nhau.<\/li>\n<li>Snippets t\u1ed5ng h\u1ee3p c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u00e0 t\u1ef1 \u0111\u1ed9ng g\u1eedi ph\u1ea3n h\u1ed3i ho\u00e0n h\u1ea3o nh\u1ea5t.<\/li>\n<li>D\u1ef1a v\u00e0o ki\u1ebfn th\u1ee9c c\u00f3 s\u1eb5n, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c b\u1ea3n ch\u1ea5t c\u1ee7a v\u1ea5n \u0111\u1ec1 v\u00e0 \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t.<\/li>\n<\/ul>\n<p>Service Hub c\u00f3 b\u1ea3n Free, nh\u01b0ng nhi\u1ec1u t\u00ednh n\u0103ng n\u00e2ng cao l\u00e0 tr\u1ea3 ph\u00ed, gi\u00fap doanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Qu\u00e1 tr\u00ecnh n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c ghi l\u1ea1i \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 theo d\u00f5i \u0111\u01b0\u1ee3c m\u1ecdi t\u01b0\u01a1ng t\u00e1c gi\u1eefa \u0111\u1ed9i ng\u0169 Marketing v\u00e0 Sales v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"CMS-Hub\"><\/span>CMS Hub<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>CMS Hub l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p linh ho\u1ea1t, cho ph\u00e9p doanh nghi\u1ec7p qu\u1ea3n l\u00fd n\u1ed9i dung t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng.<\/p>\n<p>Ngo\u00e0i ra, doanh nghi\u1ec7p c\u00f2n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng nh\u01b0 \u0111\u1ec1 xu\u1ea5t SEO, l\u1ef1a ch\u1ecdn ch\u1ee7 \u0111\u1ec1 linh ho\u1ea1t cho trang web, t\u1ea1o n\u1ed9i dung \u0111a ng\u00f4n ng\u1eef v\u00e0 th\u1eadm ch\u00ed l\u00e0 ch\u1ec9nh s\u1eeda k\u00e9o v\u00e0 th\u1ea3, c\u0169ng nh\u01b0 t\u00ednh n\u0103ng serverless, ph\u00e1t tri\u1ec3n local website v\u00e0 m\u00e3 c\u1ea3nh b\u00e1o.<\/p>\n<p>H\u01a1n n\u1eefa, CMS Hub c\u0169ng \u0111\u1ea3m b\u1ea3o an ninh th\u00f4ng qua vi\u1ec7c <strong>gi\u00e1m s\u00e1t v\u00e0 ph\u00e1t hi\u1ec7n c\u00e1c nguy c\u01a1 an ninh<\/strong>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Operation-Hub\"><\/span>Operation Hub<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Operation Hub trong HubSpot l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd gi\u00fap t\u1ef1 \u0111\u1ed9ng \u0111\u1ed3ng b\u1ed9 h\u00f3a d\u1eef li\u1ec7u v\u00e0 s\u1eeda ch\u1eefa c\u00e1c l\u1ed7i ph\u1ed5 bi\u1ebfn nh\u01b0 \u0111\u1ecbnh d\u1ea1ng ng\u00e0y th\u00e1ng ho\u1eb7c t\u00ean.<\/p>\n<p>H\u01a1n n\u1eefa, t\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0: <strong>Jira, Confluence, Slack v\u00e0 Zoom<\/strong> gi\u00fap t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a doanh nghi\u1ec7p. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd quy\u1ec1n truy c\u1eadp cho t\u1eebng th\u00e0nh vi\u00ean, \u0111\u1ea3m b\u1ea3o m\u1ed7i ng\u01b0\u1eddi ch\u1ec9 truy c\u1eadp v\u00e0o th\u00f4ng tin ph\u00f9 h\u1ee3p v\u1edbi vai tr\u00f2 v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"HubSpot-CRM-mien-phi-co-gi-Co-gioi-han-khong\"><\/span>HubSpot CRM mi\u1ec5n ph\u00ed c\u00f3 g\u00ec? C\u00f3 gi\u1edbi h\u1ea1n kh\u00f4ng?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>HubSpot CRM \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf v\u1edbi nhi\u1ec1u g\u00f3i d\u1ecbch v\u1ee5 kh\u00e1c nhau, \u0111\u00e1p \u1ee9ng \u0111a d\u1ea1ng nhu c\u1ea7u v\u00e0 quy m\u00f4 c\u1ee7a doanh nghi\u1ec7p. M\u1ed7i g\u00f3i s\u1ebd c\u00f3 m\u1ee9c gi\u00e1 v\u00e0 t\u1eadp t\u00ednh n\u0103ng ri\u00eang. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 t\u1ed5ng quan chi ph\u00ed HubSpot CRM \u0111\u1ec3 b\u1ea1n d\u1ec5 h\u00ecnh dung v\u00e0 l\u1ef1a ch\u1ecdn.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"HubSpot-CRM-mien-phi-co-nhung-gi\"><\/span>HubSpot CRM mi\u1ec5n ph\u00ed c\u00f3 nh\u1eefng g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>HubSpot cung c\u1ea5p <strong>phi\u00ean b\u1ea3n CRM mi\u1ec5n ph\u00ed<\/strong> v\u1edbi c\u00e1c t\u00ednh n\u0103ng c\u1ed1t l\u00f5i nh\u01b0 qu\u1ea3n l\u00fd danh b\u1ea1 kh\u00e1ch h\u00e0ng, theo d\u00f5i email, t\u00edch h\u1ee3p Google Calendar v\u00e0 Gmail, b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n c\u01a1 b\u1ea3n c\u00f9ng h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o \u0111\u01a1n gi\u1ea3n. \u0110\u00e2y l\u00e0 gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p cho doanh nghi\u1ec7p nh\u1ecf ho\u1eb7c \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng m\u1edbi b\u1eaft \u0111\u1ea7u, mu\u1ed1n l\u00e0m quen v\u1edbi CRM m\u00e0 ch\u01b0a c\u1ea7n \u0111\u1ea7u t\u01b0 chi ph\u00ed ban \u0111\u1ea7u.<\/p>\n<figure id=\"attachment_37166\" aria-describedby=\"caption-attachment-37166\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-37166\" src=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Phan-mem-HubSpot-CRM-mien-phi-tra-phi.webp\" alt=\"Ph\u1ea7n m\u1ec1m HubSpot CRM mi\u1ec5n ph\u00ed, tr\u1ea3 ph\u00ed\" width=\"800\" height=\"640\" title=\"\" srcset=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Phan-mem-HubSpot-CRM-mien-phi-tra-phi.webp 1000w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Phan-mem-HubSpot-CRM-mien-phi-tra-phi-300x240.webp 300w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Phan-mem-HubSpot-CRM-mien-phi-tra-phi-768x614.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-37166\" class=\"wp-caption-text\">Ph\u1ea7n m\u1ec1m HubSpot CRM mi\u1ec5n ph\u00ed, tr\u1ea3 ph\u00ed<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Cac-goi-HubSpot-CRM-tra-phi-va-muc-gia-tham-khao\"><\/span>C\u00e1c g\u00f3i HubSpot CRM tr\u1ea3 ph\u00ed v\u00e0 m\u1ee9c gi\u00e1 tham kh\u1ea3o<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>V\u1edbi nhu c\u1ea7u n\u00e2ng cao, ph\u1ea7n m\u1ec1m HubSpot CRM cung c\u1ea5p c\u00e1c g\u00f3i tr\u1ea3 ph\u00ed thu\u1ed9c Sales Hub v\u1edbi m\u1ee9c t\u00ednh n\u0103ng v\u00e0 chi ph\u00ed kh\u00e1c nhau.<\/p>\n<ul>\n<li><strong>Sales Hub Starter<\/strong>: Gi\u00e1 kh\u1edfi \u0111i\u1ec3m kho\u1ea3ng <strong>45 USD\/th\u00e1ng<\/strong>, b\u1ed5 sung c\u00e1c t\u00ednh n\u0103ng nh\u01b0 theo d\u00f5i email chi ti\u1ebft h\u01a1n, g\u1ecdi \u0111i\u1ec7n v\u00e0 b\u00e1o c\u00e1o n\u00e2ng cao.<\/li>\n<li><strong>Sales Hub Professional<\/strong>: T\u1eeb kho\u1ea3ng <strong>450 USD\/th\u00e1ng<\/strong>, cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a, ph\u00e2n t\u00edch chuy\u00ean s\u00e2u v\u00e0 nhi\u1ec1u t\u00ednh n\u0103ng CRM n\u00e2ng cao ph\u1ee5c v\u1ee5 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p.<\/li>\n<li><strong>Sales Hub Enterprise<\/strong>: Gi\u00e1 t\u1eeb <strong>1.200 USD\/th\u00e1ng<\/strong>, h\u01b0\u1edbng t\u1edbi doanh nghi\u1ec7p l\u1edbn v\u1edbi nhu c\u1ea7u t\u1ef1 \u0111\u1ed9ng h\u00f3a cao, h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o n\u00e2ng cao v\u00e0 kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh m\u1ea1nh m\u1ebd.<\/li>\n<li><strong>Marketing Hub v\u00e0 Service Hub<\/strong>: Ngo\u00e0i Sales Hub, HubSpot c\u00f2n cung c\u1ea5p c\u00e1c g\u00f3i Marketing Hub v\u00e0 Service Hub v\u1edbi m\u1ee9c gi\u00e1 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng, thay \u0111\u1ed5i t\u00f9y theo b\u1ed9 t\u00ednh n\u0103ng m\u00e0 doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Uu-diem-cua-HubSpot-CRM\"><\/span>\u01afu \u0111i\u1ec3m c\u1ee7a HubSpot CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>T\u1eeb g\u00f3c nh\u00ecn c\u1ee7a m\u1ed9t \u0111\u01a1n v\u1ecb am hi\u1ec3u v\u1ec1 c\u00f4ng ngh\u1ec7 v\u00e0 d\u1eef li\u1ec7u nh\u01b0 InterData, ch\u00fang t\u00f4i \u0111\u00e1nh gi\u00e1 HubSpot c\u00f3 nh\u1eefng \u01b0u \u0111i\u1ec3m v\u01b0\u1ee3t tr\u1ed9i sau:<\/p>\n<ul>\n<li><strong>D\u1ec5 s\u1eed d\u1ee5ng (Ease of use):<\/strong> \u0110\u00e2y l\u00e0 \u01b0u \u0111i\u1ec3m l\u1edbn nh\u1ea5t. Giao di\u1ec7n hi\u1ec7n \u0111\u1ea1i, logic, gi\u00fap gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u00e0 th\u1eddi gian \u0111\u00e0o t\u1ea1o nh\u00e2n s\u1ef1 m\u1edbi.<\/li>\n<li><strong>M\u00f4 h\u00ecnh Freemium:<\/strong> Cho ph\u00e9p doanh nghi\u1ec7p d\u00f9ng th\u1eed tho\u1ea3i m\u00e1i kh\u00f4ng gi\u1edbi h\u1ea1n th\u1eddi gian tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh xu\u1ed1ng ti\u1ec1n.<\/li>\n<li><strong>H\u1ec7 sinh th\u00e1i All-in-one:<\/strong> B\u1ea1n kh\u00f4ng c\u1ea7n mua ph\u1ea7n m\u1ec1m g\u1eedi mail ri\u00eang, ph\u1ea7n m\u1ec1m chat ri\u00eang, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd data ri\u00eang. M\u1ecdi th\u1ee9 \u0111\u1ec1u c\u00f3 trong HubSpot.<\/li>\n<li><strong>C\u1ed9ng \u0111\u1ed3ng h\u1ed7 tr\u1ee3 l\u1edbn:<\/strong> T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn (HubSpot Academy) r\u1ea5t phong ph\u00fa v\u00e0 chi ti\u1ebft.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Nhuoc-diem-cua-HubSpot-CRM\"><\/span>Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a HubSpot CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Kh\u00f4ng c\u00f3 ph\u1ea7n m\u1ec1m n\u00e0o l\u00e0 ho\u00e0n h\u1ea3o. Khi t\u00ecm hi\u1ec3u <strong>HubSpot CRM<\/strong>, b\u1ea1n c\u0169ng c\u1ea7n nh\u00ecn th\u1eb3ng v\u00e0o nh\u1eefng h\u1ea1n ch\u1ebf:<\/p>\n<ul>\n<li><strong>Chi ph\u00ed cao:<\/strong> Khi b\u1ea1n v\u01b0\u1ee3t qua gi\u1edbi h\u1ea1n mi\u1ec5n ph\u00ed v\u00e0 c\u1ea7n n\u00e2ng c\u1ea5p l\u00ean c\u00e1c g\u00f3i Professional hay Enterprise, chi ph\u00ed s\u1ebd t\u0103ng r\u1ea5t nhanh (t\u00ednh b\u1eb1ng h\u00e0ng tr\u0103m \u0111\u1ebfn h\u00e0ng ng\u00e0n USD\/th\u00e1ng). \u0110\u00e2y l\u00e0 r\u00e0o c\u1ea3n l\u1edbn v\u1edbi c\u00e1c SME Vi\u1ec7t Nam c\u00f3 ng\u00e2n s\u00e1ch h\u1ea1n h\u1eb9p.<\/li>\n<li><strong>Ph\u1ee5 thu\u1ed9c h\u1ec7 sinh th\u00e1i:<\/strong> HubSpot \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ho\u1ea1t \u0111\u1ed9ng t\u1ed1t nh\u1ea5t khi b\u1ea1n d\u00f9ng to\u00e0n b\u1ed9 c\u00f4ng c\u1ee5 c\u1ee7a h\u1ecd. Vi\u1ec7c t\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 CRM n\u1ed9i \u0111\u1ecba \u0111\u00f4i khi g\u1eb7p kh\u00f3 kh\u0103n.<\/li>\n<li><strong>H\u1ee3p \u0111\u1ed3ng theo n\u0103m:<\/strong> C\u00e1c g\u00f3i gi\u1ea3m gi\u00e1 th\u01b0\u1eddng y\u00eau c\u1ea7u thanh to\u00e1n theo n\u0103m, t\u1ea1o \u00e1p l\u1ef1c l\u00ean d\u00f2ng ti\u1ec1n c\u1ee7a doanh nghi\u1ec7p nh\u1ecf.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"HubSpot-CRM-phu-hop-voi-doi-tuong-nao\"><\/span>HubSpot CRM ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng n\u00e0o?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0110\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi n\u00e0y, ch\u00fang ta c\u1ea7n x\u00e9t \u0111\u1ebfn quy m\u00f4 v\u00e0 nhu c\u1ea7u c\u1ee5 th\u1ec3:<\/p>\n<p><strong>Ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi:<\/strong><\/p>\n<ul>\n<li>C\u00e1c doanh nghi\u1ec7p B2B (Business to Business).<\/li>\n<li>C\u00e1c doanh nghi\u1ec7p B2C c\u00f3 gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng cao (B\u1ea5t \u0111\u1ed9ng s\u1ea3n, Gi\u00e1o d\u1ee5c, D\u1ecbch v\u1ee5, SaaS).<\/li>\n<li>C\u00e1c c\u00f4ng ty coi tr\u1ecdng Marketing v\u00e0 mu\u1ed1n x\u00e2y d\u1ef1ng quy tr\u00ecnh b\u00e0i b\u1ea3n t\u1eeb \u0111\u1ea7u.<\/li>\n<li>Startup v\u00e0 SME mu\u1ed1n b\u1eaft \u0111\u1ea7u chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi chi ph\u00ed b\u1eb1ng 0.<\/li>\n<\/ul>\n<p><strong>Ch\u01b0a th\u1ef1c s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi:<\/strong><\/p>\n<ul>\n<li>C\u00e1c doanh nghi\u1ec7p b\u00e1n l\u1ebb (Retail) c\u00f3 l\u01b0\u1ee3ng giao d\u1ecbch qu\u00e1 l\u1edbn v\u00e0 gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng nh\u1ecf (FMCG), c\u1ea7n h\u1ec7 th\u1ed1ng POS chuy\u00ean d\u1ee5ng h\u01a1n l\u00e0 CRM.<\/li>\n<li>Doanh nghi\u1ec7p qu\u00e1 l\u1edbn (Enterprise) c\u1ea7n t\u00f9y ch\u1ec9nh h\u1ec7 th\u1ed1ng c\u1ef1c s\u00e2u v\u00e0o quy tr\u00ecnh s\u1ea3n xu\u1ea5t \u0111\u1eb7c th\u00f9 (l\u00fac n\u00e0y c\u00e1c gi\u1ea3i ph\u00e1p ERP ho\u1eb7c Salesforce s\u1ebd ph\u00f9 h\u1ee3p h\u01a1n).<\/li>\n<\/ul>\n<figure id=\"attachment_37167\" aria-describedby=\"caption-attachment-37167\" style=\"width: 915px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-37167\" src=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doi-tuong-su-dung-HubSpot-CRM.webp\" alt=\"\u0110\u1ed1i t\u01b0\u1ee3ng s\u1eed d\u1ee5ng HubSpot CRM\" width=\"915\" height=\"514\" title=\"\" srcset=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doi-tuong-su-dung-HubSpot-CRM.webp 915w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doi-tuong-su-dung-HubSpot-CRM-300x169.webp 300w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Doi-tuong-su-dung-HubSpot-CRM-768x431.webp 768w\" sizes=\"auto, (max-width: 915px) 100vw, 915px\" \/><figcaption id=\"caption-attachment-37167\" class=\"wp-caption-text\">\u0110\u1ed1i t\u01b0\u1ee3ng s\u1eed d\u1ee5ng HubSpot CRM<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"So-sanh-HubSpot-voi-cac-phan-mem-CRM-khac\"><\/span>So s\u00e1nh HubSpot v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m CRM kh\u00e1c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0110\u1ec3 gi\u00fap b\u1ea1n c\u00f3 c\u00e1i nh\u00ecn kh\u00e1ch quan h\u01a1n khi t\u00ecm hi\u1ec3u ph\u1ea7n m\u1ec1m <strong>HubSpot CRM<\/strong>, InterData s\u1ebd so s\u00e1nh nhanh HubSpot v\u1edbi hai \u0111\u1ed1i th\u1ee7 ph\u1ed5 bi\u1ebfn.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"HubSpot-vs-Salesforce\"><\/span>HubSpot vs. Salesforce<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Salesforce l\u00e0 &#8220;anh c\u1ea3&#8221; trong l\u00e0ng CRM th\u1ebf gi\u1edbi.<\/p>\n<ul>\n<li><strong>Salesforce:<\/strong> M\u1ea1nh m\u1ebd v\u1ec1 kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh (Customization). Ph\u00f9 h\u1ee3p cho c\u00e1c t\u1eadp \u0111o\u00e0n \u0111a qu\u1ed1c gia v\u1edbi quy tr\u00ecnh c\u1ef1c k\u1ef3 ph\u1ee9c t\u1ea1p. Tuy nhi\u00ean, giao di\u1ec7n kh\u00f3 d\u00f9ng v\u00e0 chi ph\u00ed tri\u1ec3n khai, b\u1ea3o tr\u00ec r\u1ea5t cao.<\/li>\n<li><strong>HubSpot:<\/strong> M\u1ea1nh v\u1ec1 t\u00ednh d\u1ec5 d\u00f9ng v\u00e0 Marketing Automation. Ph\u00f9 h\u1ee3p cho doanh nghi\u1ec7p mu\u1ed1n tri\u1ec3n khai nhanh, g\u1ecdn, hi\u1ec7u qu\u1ea3 ngay l\u1eadp t\u1ee9c. HubSpot \u0111ang ng\u00e0y c\u00e0ng c\u1ea3i thi\u1ec7n t\u00ednh n\u0103ng \u0111\u1ec3 ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n cho ph\u00e2n kh\u00fac Enterprise.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"HubSpot-vs-CRM-noi-dia-Bitrix24Getfly\"><\/span>HubSpot vs. CRM n\u1ed9i \u0111\u1ecba (Bitrix24\/Getfly)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><strong>CRM n\u1ed9i \u0111\u1ecba (Getfly, Misa&#8230;):<\/strong> \u01afu \u0111i\u1ec3m l\u00e0 gi\u00e1 r\u1ebb (t\u00ednh b\u1eb1ng VND), \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi Vi\u1ec7t, server t\u1ea1i Vi\u1ec7t Nam. Tuy nhi\u00ean, t\u00ednh n\u0103ng Marketing Automation th\u01b0\u1eddng y\u1ebfu h\u01a1n v\u00e0 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i qu\u1ed1c t\u1ebf h\u1ea1n ch\u1ebf.<\/li>\n<li><strong>Bitrix24:<\/strong> Nhi\u1ec1u t\u00ednh n\u0103ng nh\u01b0ng giao di\u1ec7n kh\u00e1 r\u1ed1i r\u1eafm v\u00e0 kh\u00f3 l\u00e0m quen h\u01a1n HubSpot.<\/li>\n<li><strong>HubSpot:<\/strong> Chi ph\u00ed cao h\u01a1n nh\u01b0ng mang l\u1ea1i tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX) t\u1ed1t h\u01a1n h\u1eb3n v\u00e0 t\u01b0 duy qu\u1ea3n tr\u1ecb chu\u1ea9n qu\u1ed1c t\u1ebf.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Cach-su-dung-HubSpot-CRM-cho-nguoi-moi-bat-dau\"><\/span>C\u00e1ch s\u1eed d\u1ee5ng HubSpot CRM cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u0110\u1ec3 tri\u1ec3n khai HubSpot CRM v\u00e0o th\u1ef1c t\u1ebf, doanh nghi\u1ec7p c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Buoc-1-Tao-tai-khoan-HubSpot-CRM\"><\/span>B\u01b0\u1edbc 1: T\u1ea1o t\u00e0i kho\u1ea3n HubSpot CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Truy c\u1eadp website HubSpot \u0111\u1ec3 \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n mi\u1ec5n ph\u00ed, ho\u1eb7c l\u1ef1a ch\u1ecdn g\u00f3i tr\u1ea3 ph\u00ed ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u s\u1eed d\u1ee5ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Buoc-2-Thiet-lap-va-cau-hinh-ban-dau\"><\/span>B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp v\u00e0 c\u1ea5u h\u00ecnh ban \u0111\u1ea7u<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng, doanh nghi\u1ec7p c\u1ea7n ho\u00e0n t\u1ea5t c\u00e1c b\u01b0\u1edbc c\u1ea5u h\u00ecnh c\u01a1 b\u1ea3n:<\/p>\n<ul>\n<li><strong>Thi\u1ebft l\u1eadp h\u1ed3 s\u01a1 ng\u01b0\u1eddi d\u00f9ng<\/strong>: Ph\u00e2n quy\u1ec1n cho t\u1eebng th\u00e0nh vi\u00ean, g\u00e1n vai tr\u00f2 v\u00e0 ki\u1ec3m so\u00e1t m\u1ee9c \u0111\u1ed9 truy c\u1eadp.<\/li>\n<li><strong>Nh\u1eadp d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/strong>: Th\u00eam li\u00ean h\u1ec7 th\u1ee7 c\u00f4ng, nh\u1eadp d\u1eef li\u1ec7u t\u1eeb Excel, Google Contacts ho\u1eb7c \u0111\u1ed3ng b\u1ed9 th\u00f4ng tin th\u00f4ng qua API.<\/li>\n<\/ul>\n<figure id=\"attachment_37168\" aria-describedby=\"caption-attachment-37168\" style=\"width: 720px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-37168\" src=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Cach-su-dung-cong-cu-HubSpot-CRM.jpg\" alt=\"C\u00e1ch s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 HubSpot CRM\" width=\"720\" height=\"720\" title=\"\" srcset=\"https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Cach-su-dung-cong-cu-HubSpot-CRM.jpg 720w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Cach-su-dung-cong-cu-HubSpot-CRM-300x300.jpg 300w, https:\/\/interdata.vn\/blog\/wp-content\/uploads\/2024\/02\/Cach-su-dung-cong-cu-HubSpot-CRM-150x150.jpg 150w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><figcaption id=\"caption-attachment-37168\" class=\"wp-caption-text\">C\u00e1ch s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 HubSpot CRM<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Buoc-3-Quan-ly-khach-hang-va-co-hoi-ban-hang\"><\/span>B\u01b0\u1edbc 3: Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sau khi c\u00f3 d\u1eef li\u1ec7u, HubSpot CRM h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng:<\/p>\n<ul>\n<li><strong>T\u1ed5 ch\u1ee9c d\u1eef li\u1ec7u li\u00ean h\u1ec7<\/strong>: L\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng, ph\u00e2n nh\u00f3m v\u00e0 ghi ch\u00fa chi ti\u1ebft cho t\u1eebng li\u00ean h\u1ec7.<\/li>\n<li><strong>Theo d\u00f5i giao d\u1ecbch<\/strong>: Gi\u00e1m s\u00e1t ti\u1ebfn tr\u00ecnh c\u1ee7a m\u1ed7i c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng, t\u1eeb giai \u0111o\u1ea1n kh\u1edfi t\u1ea1o \u0111\u1ebfn khi ho\u00e0n t\u1ea5t giao d\u1ecbch.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Buoc-4-Thiet-lap-bao-cao-va-theo-doi-hieu-qua\"><\/span>B\u01b0\u1edbc 4: Thi\u1ebft l\u1eadp b\u00e1o c\u00e1o v\u00e0 theo d\u00f5i hi\u1ec7u qu\u1ea3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o c\u1ee7a HubSpot \u0111\u1ec3 ph\u00e2n t\u00edch ho\u1ea1t \u0111\u1ed9ng kinh doanh:<\/p>\n<ul>\n<li>Truy c\u1eadp m\u1ee5c <strong>Reports<\/strong> tr\u00ean thanh \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ec3 xem b\u00e1o c\u00e1o.<\/li>\n<li><strong>S\u1eed d\u1ee5ng b\u00e1o c\u00e1o c\u00f3 s\u1eb5n<\/strong>: HubSpot cung c\u1ea5p nhi\u1ec1u m\u1eabu b\u00e1o c\u00e1o cho b\u00e1n h\u00e0ng, marketing v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>T\u1ea1o b\u00e1o c\u00e1o t\u00f9y ch\u1ec9nh<\/strong>: Doanh nghi\u1ec7p c\u00f3 th\u1ec3 thi\u1ebft k\u1ebf b\u00e1o c\u00e1o ri\u00eang d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 mong mu\u1ed1n nh\u01b0 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng ho\u1eb7c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Ket-luan\"><\/span>K\u1ebft lu\u1eadn<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Qua b\u00e0i vi\u1ebft n\u00e0y, InterData hy v\u1ecdng b\u1ea1n \u0111\u00e3 c\u00f3 c\u00e2u tr\u1ea3 l\u1eddi r\u00f5 r\u00e0ng cho c\u00e2u h\u1ecfi <strong>HubSpot CRM l\u00e0 g\u00ec<\/strong>. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m, m\u00e0 l\u00e0 m\u1ed9t t\u01b0 duy qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i. HubSpot gi\u00fap doanh nghi\u1ec7p Vi\u1ec7t tho\u00e1t kh\u1ecfi c\u1ea3nh qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng, manh m\u00fan \u0111\u1ec3 ti\u1ebfn t\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n<p>N\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t ch\u1ee7 doanh nghi\u1ec7p SME ho\u1eb7c m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111ang t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p \u0111\u1ec3 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u t\u1eadp trung, minh b\u1ea1ch h\u00f3a quy tr\u00ecnh Sales &#8211; Marketing, th\u00ec HubSpot CRM (\u0111\u1eb7c bi\u1ec7t l\u00e0 b\u1ea3n Free) l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u tuy\u1ec7t v\u1eddi.<\/p>\n<p>\u0110\u1eebng ng\u1ea7n ng\u1ea1i \u0111\u0103ng k\u00fd ngay m\u1ed9t t\u00e0i kho\u1ea3n mi\u1ec5n ph\u00ed \u0111\u1ec3 t\u1ef1 m\u00ecnh tr\u1ea3i nghi\u1ec7m. Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u00edch \u0111\u1ebfn, \u0111\u00f3 l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh, v\u00e0 HubSpot c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1eddi b\u1ea1n \u0111\u1ed3ng h\u00e0nh \u0111\u00e1ng tin c\u1eady tr\u00ean h\u00e0nh tr\u00ecnh \u0111\u00f3.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n \u0111ang n\u1eb1m \u1edf \u0111\u00e2u? Tr\u00ean file Excel r\u1eddi r\u1ea1c, s\u1ed5 tay c\u1ee7a nh\u00e2n vi\u00ean Sale hay tin nh\u1eafn Zalo c\u00e1 nh\u00e2n? \u0110\u00e2y c\u0169ng l\u00e0 l\u00fd do nhi\u1ec1u doanh nghi\u1ec7p b\u1eaft \u0111\u1ea7u t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p CRM hi\u1ec7n \u0111\u1ea1i v\u00e0 HubSpot CRM l\u00e0 c\u00e1i t\u00ean \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn r\u1ea5t nhi\u1ec1u.<\/p>\n","protected":false},"author":11,"featured_media":37169,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[153],"tags":[],"class_list":["post-10057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ung-dung-dn"],"_links":{"self":[{"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/posts\/10057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/comments?post=10057"}],"version-history":[{"count":3,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/posts\/10057\/revisions"}],"predecessor-version":[{"id":37171,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/posts\/10057\/revisions\/37171"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/media\/37169"}],"wp:attachment":[{"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/media?parent=10057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/categories?post=10057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/interdata.vn\/blog\/wp-json\/wp\/v2\/tags?post=10057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}